Ongoing Support
Our support doesn't stop at your first order
From a dedicated account manager to clinical education and effortless reordering, we stay with your practice every step of the way.
Everything you get after you join
Support built around how a busy practice actually works
-
A dedicated account manager
One direct line for orders, questions, and anything your practice needs — no call queues or ticket numbers.
-
Staff training & clinical education
Complimentary specialist calls and clinical materials to get your whole team confident with the products.
-
Patient education materials
Ready-to-use handouts and a display stand so patients understand what they're using and why.
-
Effortless reordering
Track past orders and restock inventory in seconds from your own account, with pricing applied automatically.
-
Clinical & product answers
A question mid-treatment? Your account manager and our specialists are a message away.
-
Pricing that scales with you
Wholesale tiers grow with your order volume — up to 40% off a full case.
A direct line, not a call queue
Meet your dedicated account manager
Every partner practice is paired with a single account manager who knows your orders, your team, and your patients' needs. No tickets, no phone trees — just one person you can reach directly.
They handle onboarding, coordinate your staff training, keep an eye on your reorder cadence, and connect you with a clinical specialist whenever a patient question comes up.
- Handles onboarding and your first order
- Coordinates staff training and materials
- Watches your reorder cadence so you never run short
- Connects you to a clinical specialist on request
Education that never stops
Materials for your team and your patients, refreshed as our line grows
-
For your team
- A specialist onboarding call for your whole team
- Clinical talking points and mechanism briefs per product
- Guidance on how to recommend products to patients
- Refreshers whenever we add to the line
-
For your patients
- Printed patient education handouts
- A branded display stand for the office
- Clear product usage instructions
- Reorder and follow-up information for patients
Reorder in seconds
Your account tracks every past order, so restocking inventory is a two-click job — with your wholesale pricing applied automatically and free shipping every time.
Support questions, answered
What partner practices ask about working with us day to day
How do I reach my account manager?
Directly — by phone, email, or message. You'll have their contact information from day one, with no call queue in between.
What education materials do I get, and when?
Clinical materials and a specialist training call come with onboarding; patient handouts and a display stand are included with your staff training.
How do I place a reorder?
From your account — past orders are saved, wholesale pricing is applied automatically, and shipping is always free.
Can I get more display materials or handouts?
Yes. Just ask your account manager and we'll send additional patient education materials and display items for your office.
Who answers clinical questions from patients?
Your account manager routes clinical questions to a GOH product specialist so your team always has a confident, accurate answer.
Have a question about support?
Your account manager is one message away — or talk to a specialist before you join.